[…despite skyrocketing profits, Facebook’s moderation continues to fail. In the words of Selva Orejón, digital reputation expert and CEO of onBRANDING: “It’s not just that they don’t work anymore, the reality is that they don’t have enough human resources dedicated to handling these requests”.]
[…The labor issues of content reviewers on Facebook platforms and the ineffectiveness of their AI are being suffered not only by their users, but also by firms like onBRANDING that specialize in digital reputation. Selva Orejón, its CEO, highlighted in a recent conversation with Business Insider España that many of the claims they open on the platform drag on far too long.]
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