SMMART Social CRM: a tool for Community Management

13/03/2012
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Today we would like to announce the launch of the tool SMMART Social CRM, as we had been missing an all-in-one tool. It is designed to unify and organise the community manager’s work, enabling them to carry out marketing, sales, and competitive intelligence functions. It includes a powerful e-learning module to train you as a social media professional while you learn how to use the tool.

It also has an assistant that allows the tool and semantic analysis to be customised for more than 100 different business sectors,

This is the tool’s introductory video:

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Digital Identity

Methods for analyzing and
assessing online
reputation damage